Privacy Policy
1. Introduction
Scenic Inc. ("Scenic Inc.," "we," "us," or "our") is a scenic fabrication and production company based in Richmond, California. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website (sceniccompany.com), our contact forms, and our business communications — including text message (SMS/MMS) communications.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit personal information to us.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, phone number, email address, mailing address
- Business information: company name, job title, project details, and service inquiries shared directly with us
- Website data: IP address, browser type, pages visited, and referring URLs collected automatically through standard server logs and cookies (see Section 8)
- Communications: records of emails, text messages, and other correspondence between you and Scenic Inc.
- Consent records: records of your opt-in to text message communications, including the date, method, and content of consent
3. How We Use Your Information
We use the information we collect solely for the following purposes:
- To respond to inquiries and quotes submitted through our website or directly
- To communicate with you about active projects, including scheduling, delivery, logistics, and coordination
- To send operational text messages (SMS/MMS) related to projects and services you have engaged us for
- To maintain records of business communications for our internal reference
- To comply with applicable legal obligations
- To improve our website and services
We do not use your personal information for unsolicited marketing campaigns, automated promotional messages, or any purpose unrelated to providing our services.
4. Text Messaging (SMS/MMS)
How We Obtain Consent
Scenic Inc. sends text messages only to individuals who have provided their phone number and consented to receive text communications from us. Consent is obtained when you:
- Provide your phone number through our website contact form and check the opt-in box, or
- Initiate or respond to a text message conversation with Scenic Inc. directly
Consent to receive text messages is never a condition of purchasing goods or services from Scenic Inc.
Types of Messages
Text messages from Scenic Inc. are limited to operational and project-related communications, including:
- Project scheduling, coordination, and status updates
- Delivery and logistics notifications
- Follow-ups to your inquiries, quotes, or requests
- Appointment reminders and confirmational messages
Message Frequency & Costs
Message frequency varies based on the nature and pace of active projects. Message and data rates may apply depending on your mobile carrier and plan. Scenic Inc. does not charge for text messages separately.
Opt-Out
You may opt out of text messages from Scenic Inc. at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message. You will receive a single confirmation and no further text messages will be sent, unless you re-initiate contact.
Help
Reply HELP to any message for assistance, or contact us at (510) 567-7031 or info@scenicinc.com.
For complete messaging terms, see our SMS Terms of Service.
5. Third-Party Sharing and Disclosure
Scenic Inc. does not sell, rent, share, or otherwise disclose your personal information — including your phone number, opt-in consent, or any text messaging data — to any third party for marketing, promotional, or advertising purposes.
Mobile information, including opt-in data and consent, will not be shared with any third parties for marketing or promotional purposes.
All of the above categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only in the following limited circumstances:
- Service providers and carriers: We may share data with platform providers, telephone carriers, and technical vendors solely as necessary to deliver text messages and operate our communications. These parties are prohibited from using your information for any other purpose.
- Legal requirements: We may disclose information if required by law, court order, or valid government request, or to protect the rights, property, or safety of Scenic Inc. or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
In all cases, we do not transfer or share your opt-in consent or text messaging data to any third party for purposes unrelated to delivering our services to you.
6. Data Retention
We retain your contact information and opt-in consent records for the duration of our business relationship and for a reasonable period thereafter, consistent with applicable legal and regulatory requirements. You may request deletion of your information at any time by contacting us (see Section 12 below).
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use the site. This may include session cookies (which expire when you close your browser) and analytics tools that collect aggregated, anonymized data about page views and traffic sources. We do not use cookies to track you across unaffiliated websites or for targeted advertising.
You can disable cookies through your browser settings, though some website functionality may be affected.
9. California Residents — Your Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you certain rights regarding your personal information:
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of personal information we have collected, subject to certain legal exceptions.
- Right to Opt-Out of Sale: Scenic Inc. does not sell personal information. No opt-out is required.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, contact us using the information in Section 12 below. We will respond within 45 days as required by law.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Scenic Inc.
1001 Canal Blvd, Suite E
Richmond, CA 94804
Phone: (510) 567-7031
Email: info@scenicinc.com